Terms of Use
Terms of Service for Brands
Last modified: March 1, 2024
This is an agreement between you and Collabreate, Inc. (“we,” “us,” “Collabreate” or “our”). By clicking on the button accepting these Terms of Service set forth below (as amended from time to time, the “Terms of Service”), by visiting our website, www.collabreate.co (the “Website”), downloading and installing our mobile application(s) (the “App”), or by using the Platform (as defined below), you acknowledge that you are a user of the Platform for commercial purposes (“Client” or “Sponsor”), and in either instance you have the authority to enter this agreement and that you have read it, understand it and agree to be bound by its terms and conditions.
Platform
Services
Collabreate provides an online marketplace (the “Platform”) for the production of advertising and advertising campaign management services (the “Services”) to help brands, advertisers, and marketing agencies create and run a sponsored marketing campaign (a “Campaign”) by connecting and collaborating with social media celebrities, influencers, and creators (“Creators”) to create content for marketing campaigns.
Access
Subject to Client’s compliance with the terms and conditions of these Terms of Service (including signing up for an account and complying with the code of conduct set out below), Collabreate will make the Platform available to Client on the terms and conditions set out in these Terms of Service.
Suspension of Access; Modification
Collabreate may, from time to time and at Collabreate’s discretion without limiting any of Collabreate’s other rights or remedies at law or in equity under these Terms of Service: (i) suspend Client’s access to or use of the Platform; or (ii) make any modifications to the Platform.
Technical Support
Collabreate will provide Client with technical support for the Platform: (i) via email at team@collabreate.co, Monday to Friday from 9:00 AM to 5:00 PM SGT; and (ii) via Collabreate’s knowledge base and documentation available online. Collabreate will use its commercially reasonable efforts to respond to all technical support requests from Client within 24 hours from the time the request is received.
Service Levels
Collabreate will use commercially reasonable efforts to achieve 99% Platform uptime and will use commercially reasonable efforts to provide notice at least 48 hours in advance for scheduled maintenance within normal business hours.
Additional Terms
Campaign products. Sponsors may send products to Creators as part of sponsored campaigns. Sponsors, however, send such products at their own risk. Collabreate does not guarantee that products will be received by a Creator, nor does Collabreate guarantee that receiving a product will guarantee a Creator shall agree to produce Content for the Sponsor. Collabreate makes every reasonable effort to hold each Creator accountable to campaign commitments, but in the rare instance that a Creator has been sent product, but in the end does not create any Content for the Sponsor, Collabreate shall not be liable to the Client for the value of the product.
If a Sponsor sends a product to a Creator for use in connection with content creation for a Sponsor's campaign, and the Creator fails to deliver the content after the agreed upon deadline has passed and every effort has been made by Collabreate's managers to solicit the content from the Creator, then the Sponsor reserves the right to charge the Creator for the product by sending an invoice to the Creator's provided address.
Content Revision. Sponsor shall be entitled to up to three (3) revisions of the content produced by the Creator(s) for a Campaign (including by providing feedback on how the content should be adjusted), provided such revisions are within the scope of the original campaign brief. Sponsor shall not be entitled to request revisions which are outside the scope of the original campaign brief, without additional compensation to the Creator(s).
Account and Subscription Term
Eligibility
If Sponsor is an individual, Sponsor must be over the age of majority in Sponsor’s jurisdiction of residence who can form legally binding contracts to register for an account on the Platform (“Account”) and to be accepted by Collabreate as a member (“Member”) of the Platform. Sponsor is solely responsible for ensuring that the use of the Platform and Services in accordance with these Terms of Service in Sponsor’s jurisdiction of residence is permitted by law or regulation. If such use is not so permitted by applicable law, Collabreate prohibits all use and access to the Platform and Services. If Sponsor is a corporation, partnership, association or other business entity, Sponsor agrees that Sponsor has the authority to bind the corporation, partnership, association or other business entity to these Terms of Service.
Account Term
The term of these Terms of Service will commence upon the Effective Date and will continue until Sponsor’s Account is closed either by Sponsor or by Collabreate at Collabreate’s sole discretion.
Account Information
Sponsor agrees to provide current, complete and accurate information and to promptly update all account information to keep Sponsor’s Account current, complete and accurate. Sponsor may change or update Sponsor’s Account information at any time.
Account Confidentiality
Sponsor is responsible for maintaining the confidentiality of Sponsor’s user ID and password and Collabreate strongly recommends that Sponsor does not disclose Sponsor’s user ID or password to anyone. Sponsor agrees to notify Collabreate if Sponsor becomes aware of a potential breach of security, such as unauthorized disclosure of Sponsor’s user ID and password. Sponsor may not transfer or sell Member’s Account to another party.
Account Termination by Collabreate
Collabreate may terminate, suspend, or otherwise restrict or prohibit access to the Platform and Services, remove hosted Member Content including but not limited to Sponsor’s Account, Campaigns, Work Product (as defined below) and Campaign Content (as defined below), and take technical and legal steps to prohibit Sponsor from using the Platform or Collabreate’s Services for any reason and without prior notice
.Account Closure by Member
Sponsor’s Account can only be closed once all obligations (including payment obligations) in association with the Account or Campaigns (as defined below) have been satisfied by Sponsor and Sponsor has provided written notice to team@collabreate.co and received written confirmation from Collabreate. See Termination and Suspension for more details.
Subscription Term
The Platform and Services related to initiating and running a Campaign may be offered on a subscription basis. The term of the Subscription (“Subscription Term”) will commence on the date Sponsor activates a Subscription through the Platform requiring the Subscription as a condition for the provision of the Services, as applicable, and will remain in effect for an initial term of 3 months (“Quarterly”) or 12 months (“Annual”), or as described under Sponsor’s Account.
Any Subscription that is on a trial basis shall automatically upgrade to a Quarterly one and Sponsor shall be charged a corresponding fee upon expiration of the trial Subscription.
Subscription Renewal and Conversion
The Subscription Term will automatically renew for the same term as the term of the Subscription at the same Subscription Fee described under Sponsor’s Account requiring the Subscription as a condition for the provision of the Services, as applicable, unless Sponsor provides advance written notice to Collabreate as follows:
- for Sponsors that are enterprise clients (and Sponsors with Campaigns that do not have a Subscription), upon 30 days’ notice to Collabreate; or
- for Sponsors that are non-enterprise clients, upon 48 hours’ notice.
At the end of the Subscription Term, Sponsor may choose to have the Subscription:
- automatically renew on a quarterly basis at the same Subscription Fee described under Sponsor’s Account requiring the Subscription as a condition for the provision of the Services, as applicable; or
- convert into an annual Subscription with then-available annual discount pricing offered by Collabreate.
Subscription Termination
Either Sponsor or Collabreate may terminate a Subscription (“Termination Date”) upon 48 hours’ advance written notice to Collabreate by email at team@collabreate.co, taking effect either: (1) on the upcoming billing date, if notice of termination is provided 48 hours prior to the subscription renewal date; or (2) on the subsequent billing date, if notice of termination is provided later than 48 hours prior to the subscription renewal date. Any termination of a Subscription will automatically lead to termination of any Campaigns active under Sponsor’s Account or any applicable Campaign Brief, effective as of the Termination Date. In the event of any such termination, Sponsor will pay Collabreate all amounts due to Collabreate up through the Termination Date, including without limitation any applicable Subscription Fees (as defined below), Creator Fees (as defined below), actual approved costs, expenses and any fees incurred by Collabreate on Sponsor’s behalf prior to the Self-Serve Subscription Termination Date.
Member Conduct and Member Content
Member Conduct
- sub-license, sell, rent, lend, lease or distribute the Platform or any intellectual property rights therein, or otherwise make the Platform available to any third parties;
- permit timesharing, service bureau use or commercial exploitation of the Services;
- violate any applicable law or intellectual property right;
- threaten the security or functionality of the Platform;
- that Sponsor does not have the lawful right to create, collect, transmit, store, use or process;
- that violates any applicable laws, or infringes, violates or otherwise misappropriates the intellectual property rights or other rights of any third party (including any moral right, privacy right or right of publicity); or
- that contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data;
- attempt to reverse engineer, de-compile or disassemble the Platform;
- access or use the Platform for the purpose of building a similar or competitive product or service;
- upload, post or otherwise make available any material that contains viruses, malware or other malicious software;
- perform any vulnerability, penetration or similar testing of the Platform;
- promote or engage in any unlawful or illegal activities or internet abuse, including unsolicited advertising and spam;
- promote, upload, post, or otherwise make available any material that is abusive, harassing, obscene, vulgar, hateful, sexually explicit, invasive of another’s privacy, defamatory or otherwise objectionable or illegal, or that discriminates based on race, gender, religion, nationality, disability, sexual orientation, age, family status or any other legally protected class;
- make any false representation, including creation of a false identity, impersonation of any person or entity or misrepresentation of Sponsor’s affiliation with any person or entity;
- track, trace, harvest, or otherwise collect or store any information, including personal information, on any Account or any other Member of the Platform, without the express consent of such Member(s); or
- communicate with any Creator by any medium other than the Platform itself.
Sponsor must use Sponsor’s Account in a responsible manner and respect Members’ privacy. Sponsor will not access or use the Platform or Services to:
create, collect, transmit, store, use or process any data:
Member Content
Collabreate allows Sponsor to interact in and publish information on the Platform (“Member Content”). Member Content includes any and all content produced by the Creator(s) for a Campaign (“Work Product”) as well as any Work Product approved by Sponsor (“Campaign Content”).
Sponsor agrees and understands that any Member Content that Sponsor provides or accepts may be viewed by the general public and will not be treated as private, proprietary or confidential. Sponsor is solely responsible for the Member Content that Sponsor makes available through the Platform and Sponsor will ensure that (A) Sponsor owns or has all necessary rights to use the Member Content; (B) the provision of the Member Content will not infringe or violate any patent, copyright, trade-mark, or other intellectual property right, or any right of privacy or publicity of any third party; and (C) the Member Content does not violate any applicable law or regulation.
While Creators maintain editorial control over Campaign Content, Sponsor agrees to adhere to the following professional standards, in addition to the requirements set out under the “Member Conduct” section above, when approving Campaign Content:
- Campaign Content must not contain material that violates or infringes another’s rights, including but not limited to privacy, publicity or intellectual property rights, or that constitutes copyright infringement, or that is unlawful, in violation of or contrary to any applicable law or regulations;
- Campaign Content must comply with applicable laws as well as with any applicable and mutually agreed-upon guidelines relating to a Campaign;
- Campaign Content must not disparage any party or person affiliated with a Campaign;
- Campaign Content must not contain material that is inappropriate, indecent, obscene hateful, tortious, defamatory, slanderous or libelous, threatening, indecent, violent, offensive, refers to dangerous, unlawful or illegal acts, promotes a political agenda or contains any criminal or civil liability; and
- Campaign Content must not contain material that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, gender, religion or religious beliefs, nationality, disability, sexual orientation or age.
Collabreate reserves the right to delete Campaign Content and Member Content that Collabreate, at Collabreate’s sole discretion, deems to be in violation of the law (including trademark and copyright law), to be in violation of these Terms of Service, or to be abusive, defamatory, obscene or otherwise unacceptable. Collabreate does not guarantee that it will pre-screen Campaign Content or Member Content. Collabreate does not guarantee that the Platform will be free from Campaign Content or Member Content that is inaccurate, deceptive, offensive, threatening, defamatory, unlawful or otherwise objectionable. Even in the event that Collabreate chooses to monitor any Campaign Content or Member Content, Collabreate assumes no responsibility for, or any obligation to monitor or remove, such Campaign Content or Member Content. Collabreate reserves the right to edit, remove, or refuse to post any Campaign Content or Member Content or terminate Sponsor’s Account for any reason. Once Creator provides Campaign Content for review to Sponsor, Sponsor must respond not later than within 21 days from the date of receipt or the Campaign will be automatically closed and payment will be issued to Creator.
Compliance with Applicable Laws
Sponsor agrees to comply with any and all laws, rules, regulations and other legal requirements with respect to sponsored posts, including, if applicable, 16 CFR Part 255 – Guides Concerning the Use of Endorsements and Testimonials in Advertising and any other applicable laws and requirements published by the Federal Trade Commission.
The foregoing is provided for informational purposes only and does not constitute legal advice. It is Sponsor’s sole and exclusive obligation to consult Sponsor’s own professional legal advisors and ensure the compliance of all posts in the applicable jurisdiction(s).
To the extent a Sponsor submits Personal Information (as defined below) to Collabreate for processing, such Personal Information will be processed on behalf of Sponsor. Collabreate may process such Personal Information for the sole purpose of performing its obligations under these Terms of Service and any additional agreement and shall not use such Personal Information for any other purpose without the express written consent of Sponsor. Except as necessary to provide the Platform and perform the Services, required by applicable laws or approved and/or directed by Sponsor, Collabreate will not disclose, sell or use such Personal Information outside of Collabreate’s business relationship with Sponsor.
Grant of Rights and Ownership
Ownership of Platform
Any and all content, data, graphics, photographs, images, audio, video, software, trademarks, service marks, trade names, logos, trade dress, patents, copyrighted or copyrightable materials and other information (collectively, the “Content”) contained in or made available through the Platform and Services are proprietary to Collabreate, its affiliates and/or third party licensors. The Content is protected by international copyright and trademark laws and is the confidential information of Collabreate.
Sponsor may download, print and reproduce the Content for Sponsor’s purposes related to receipt of the Services during the term of these Terms of Service. Any other use of the Content in whole or in part, including but not limited to adapting, displaying, distributing, publishing, storing in a retrieval system, transmitting, converting, copying or issuing copies, lending or reproducing the Content in any other form or by any other means whatsoever, whether electronic or otherwise, and including making the same available to or via the internet or wireless technology or authorizing any of the foregoing without the prior written consent of Collabreate, is strictly prohibited. To obtain written consent for such use, please contact Collabreate at team@collabreate.co. Sponsor agrees that any use of the Content by Sponsor authorized by Collabreate and the goodwill associated with such use will inure to Collabreate’s benefit. Sponsor agrees and acknowledges that it will not acquire any interest in the Content or the goodwill associated with the Content by virtue of these Terms of Service or Sponsor’s use of the Content.
License to Materials Used to Create Campaign Content
Sponsor hereby grants a non-exclusive, fully-paid up, royalty-free, perpetual, sublicensable worldwide license and irrevocable right for Collabreate to create, and to collaborate and permit Creator to create, Campaign Content using any intellectual property described in a Campaign Brief entered into by Sponsor.
Ownership of Campaign Content
All right, title and interest, including without limitation, all intellectual property rights in, and to any Campaign Content, including all photographs, images, videos, audio, works of art, original writing, drawings, derivatives, compositions, creations and inventions developed by Creator will be owned exclusively by Creator, unless otherwise agreed to with Collabreate pursuant to a Campaign Brief.
Limited Rights Granted to Sponsor
Notwithstanding the foregoing and subject to having received from Sponsor all payments required hereunder (including under any Campaign Brief), Collabreate will grant a non-exclusive, royalty-free, worldwide, perpetual, sub-licenseable, irrevocable right to use or sub-license the Campaign Content for the sole purpose of posting the content on digital marketing channels, including, without limitation, any and all social media channels that Sponsor, or its client(s), own or control and for which Sponsor has not received any compensation or other incentive to post (i.e., an ad) (“Digital Rights”). Sponsor does not have any right to use Campaign Content for any other purpose. For greater certainty, Sponsor does not have any right to use any Work Product that does not form part of Campaign Content. In addition to the Digital Rights referred to above, Sponsor can request non-exclusive, royalty-free, worldwide rights to use the Campaign Content on broadcasting channels (“Broadcasting Rights”) or non-digital marketing channels (“Offline Rights”), which are detailed in the respective Campaign Brief and purchased from the Creator(s) through Collabreate. Upon request, extended licenses to use Campaign Content for other purposes, or an assignment of all of the Creator’s rights, title and interest in Campaign Content, can be purchased from the Creator(s) through Collabreate (collectively, the “Extended Rights”).
Rights Granted to Collabreate
Sponsor hereby grants Collabreate a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, and communicate the name and trademark of Sponsor’s company or organization (“Marks”) as a Member of Collabreate’s Platform or Services in any media whatsoever, including in Collabreate’s marketing materials during and after the term of these Terms of Service. Collabreate agrees that it will not acquire any interest in the Marks and the goodwill associated with Collabreate’s use of the Marks will inure to Sponsor’s benefit.
Copyright Policy (U.S. Members)
Collabreate respects copyright law and the intellectual property rights of others, and Collabreate expects Collabreate’s Members to do the same. Collabreate will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to Collabreate. In appropriate circumstances, Collabreate will terminate the accounts of Members who are repeated copyright infringers.
Collabreate reserves the right to remove Member Content alleged to be infringing without prior notice, at Collabreate’s sole discretion. If Sponsor believes that any of Sponsor’s Member Content was subsequently removed from the Platform, or to which access was disabled, or was improperly removed or disabled, please provide the following Counter-Notification to Collabreate’s Copyright Agent (see 17 U.S.C. Section 512(g) for further detail):
Sponsor’s physical or electronic signature;
a description of the materials that have been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
a statement, under penalty of perjury, that Sponsor has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
Sponsor’s name, address and telephone number, and a statement of Sponsor’s consent to the jurisdiction of the Federal District Court for the judicial district in which the address is located, and that Sponsor will accept service of process from the person who provided notification of the alleged infringement. See 17 U.S.C. Section 512(c)(3) for further detail about the Digital Millennium Copyright Act. Collabreate’s designated copyright agent for notice of alleged copyright infringement is:
Copyright Agent: Collabreate, Inc. Email: team@collabreate.co
Fees
In consideration of the Services and access to the Platform to be provided by Collabreate, as may be described under Sponsor’s Account or any applicable Campaign Brief, Sponsor agrees to pay to Collabreate the subscription fees (“Subscription Fees”), as may be amended any time and from time to time on Collabreate’s subscription pricing pages, the Creator fees (“Creator Fees”) and any other fees as may be provided under Sponsor’s Account or any applicable Campaign Brief, in accordance with the payment terms described in these Terms of Service, unless otherwise stated in an applicable Campaign Brief. The Subscription Fees will be charged in accordance with the time period described under Sponsor’s Account or any applicable Campaign Brief. For example, for Subscriptions on a Quarterly Subscription Term, the Subscription Fees for 3 months will be charged quarterly to the credit card listed under Sponsor’s Account (unless otherwise indicated in the applicable Campaign Brief) from the date on which the Subscription will begin to be billed as indicated under Sponsor’s Account or any applicable Campaign Brief. For Subscriptions on an Annual Subscription Term, the Subscription Fees for the 12 months will be charged upfront in full to the credit card listed under Sponsor’s Account (unless otherwise indicated in the applicable Campaign Brief) from the date on which the Subscription will begin to be billed as indicated under Sponsor’s Account or the applicable Campaign Brief. Creator Fees will be charged directly to the credit card listed under Sponsor’s Account (unless otherwise indicated in the applicable Campaign Brief) after Sponsor consents to a Campaign Brief, for a budget determined by Sponsor. The first payment is due upon activating a Subscription, consenting to a Campaign Brief. By activating a Subscription, consenting to a Campaign Brief, Sponsor agrees to the Terms of Service located at [Sponsor’s website terms of service link] and the Collabreate terms stated in these Terms of Service. Collabreate’s Terms of Service are hereby incorporated into and forms part of this and all subsequent Campaign Briefs entered into between Sponsor and Collabreate.
Changes to the Fees
Collabreate reserves the right to change Subscription Fees or other applicable fees as may be described under Sponsor’s Account or any applicable Campaign Brief and institute new charges upon reasonable notice to Sponsor.
Disputed Invoices or Charges
If Sponsor believes Collabreate has charged or invoiced Sponsor incorrectly, Sponsor must contact Collabreate no later than 30 days after having been charged by Collabreate or receiving such invoice in which the error or problem first appeared in order to request an adjustment or credit. In the event of a dispute, Sponsor will pay any undisputed amounts in accordance with the payment terms herein, and Sponsor agrees to discuss the disputed amounts with Collabreate in good faith in order to resolve the dispute as set out in these Terms of Service.
Late Payment
Sponsor may not withhold or setoff any amounts due under these Terms of Service. Collabreate reserves the right to suspend Sponsor’s access to the Platform and any delivery of the Services until all due and undisputed amounts are paid in full. Any late payment will be increased by the costs of collection (if any) and will incur interest at the rate of two percent (2%) compounded monthly (26.82% annually), or the maximum legal rate (if less), plus all expenses of collection, until fully paid.
Taxes
The Subscription Fees set out in these Terms of Service do not include applicable sales, use, gross receipts, value-added, personal property or other taxes. Sponsor will be responsible for and pay all applicable taxes, duties, tariffs, assessments, export and import fees or similar charges (including interest and penalties imposed thereon) on the transactions contemplated in connection with these Terms of Service, other than taxes based on the net income or profits of Collabreate. Sponsor is responsible for determining whether any applicable income tax, goods and services tax or other taxes apply to any payments made by Sponsor in connection with a Campaign and to collect, report, and remit the correct tax to the appropriate tax authority. If Sponsor is required to charge or have tax withheld in respect of any fees associated with a Campaign, Sponsor is solely responsible for doing so.
Suspension
Any permitted suspension of the Platform or Services by Collabreate pursuant to the terms of these Terms of Service will not excuse Sponsor from Sponsor’s obligation to make payments under these Terms of Service.
Currency and Processing Fees
All amounts on the Platform are listed in U.S. dollars. Collabreate is not responsible for changes in currency exchange rates or any processing fees charged by Collabreate’s or Sponsor’s payment processors.
Fee Avoidance
Sponsor agrees that Sponsor will not take any action to circumvent any payment for the Platform or the Service to Collabreate or otherwise avoid Subscription Fees, Creator Fees and any other applicable fees.
Privacy
Sponsor understands that information about an identifiable individual or information that is subject to applicable privacy or data protection laws (“Personal Information”) will be treated in accordance with Collabreate’s privacy policy located at [Collabreate’s privacy policy link].
Confidentiality
Sponsor and Collabreate will maintain the confidentiality of all confidential information disclosed by each party to the other, including details in connection with or as a result of entering into these Terms of Service or any Campaign Brief, as applicable, including, without limitation, information concerning the other party’s past, present or future customers, suppliers, technology or business, marketing and consumer research, market potential information, consumer data, clinical data, formulas, product applications, potential consumer use information, operating plans, financial data, business and/or marketing plans, forecasts, designs, prototypes, concepts, trade secrets, software, know-how, formulae, and product specifications, as well as all data compilations, analyses, conversations, discussions, descriptions and expressions of opinions (“Confidential Information”). Confidential Information will not, however, include any information which: (i) was publicly known and made generally available in the public domain prior to the time of disclosure to the other party, (ii) becomes publicly known and made generally available to the public through no action or inaction of the other party, (iii) is obtained by the other party from a third party without a breach of such third party’s obligations of confidentiality, or (iv) is independently developed by the other party without use of or reference to the Confidential Information, as shown by competent evidence in the other party’s possession.
Sponsor and Collabreate agree that during and at all times thereafter they will not, except to exercise their rights or perform their obligations under these Terms of Service: (i) disclose Confidential Information of the other party to any person, except to their own personnel or affiliates that have a “need to know” and that have entered into written agreements no less protective of such Confidential Information than these Terms of Service, and to such other recipients as the other party may approve in writing, (ii) use Confidential Information of the other party, or (iii) alter or remove from any Confidential Information of the other party any proprietary legend. Sponsor and Collabreate will take industry standard precautions to safeguard Confidential Information, which will in any event be at least as stringent as the precautions that each party takes to protect its own Confidential Information of a similar type.
Notwithstanding anything to the contrary herein, Sponsor or Collabreate may disclose the other party’s Confidential Information: (i) to the extent that such disclosure is required by applicable law or by the order of a court or similar judicial or administrative body, provided that, except to the extent prohibited by law, the party required to disclose promptly notifies the other party in writing of such required disclosure and cooperates with the other party to seek an appropriate protective order, (ii) to Sponsor or Collabreate’s legal counsel and other professional advisors if and to the extent such persons need to know such Confidential Information in order to provide applicable professional advisory services in connection with Sponsor or Collabreate’s business, or (iii) to potential assignees, acquirers or successors of Sponsor or Collabreate if and to the extent such persons need to know such Confidential Information in connection with a potential sale, merger, amalgamation or other corporate transaction involving the business or assets of Sponsor or Collabreate.
Warranties
Sponsor represents and warrants that: (i) Sponsor has the authority and right to enter into these Terms of Service and any Campaign Brief and has obtained all rights and waivers necessary to grant the rights, titles and interests granted thereunder; and (ii) Sponsor will comply with all applicable laws, by-laws, rules, regulations and guidelines, including requirements and standards related to advertising and marketing, competition, consumer protection and privacy.
Disclaimer
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES AND THE EXCLUSION OR LIMITATION OF REPRESENTATIONS MADE CONCERNING COLLABREATE’S GOODS OR SERVICES. IF THESE LAWS APPLY TO SPONSOR, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO SPONSOR AND SPONSOR MAY HAVE ADDITIONAL RIGHTS.
SPONSOR’S USE OF THE PLATFORM AND THE SERVICES IS ENTIRELY AT SPONSOR’S OWN RISK. COLLABREATE DOES NOT CONTROL THE CONTENT OF POSTINGS BY ITS MEMBERS. THE PLATFORM, INCLUDING THE CONTENT AND SERVICES PROVIDED HEREIN, IS BEING PROVIDED ON AN “AS IS” AND “WHERE IS” BASIS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
COLLABREATE HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE TRUTH OR ACCURACY OF ANY CAMPAIGN DESCRIPTIONS CONTAINED IN THE PLATFORM, A CAMPAIGN BRIEF, OR THE ABILITY OF CREATOR TO COMPLETE THE CAMPAIGN TO THE SATISFACTION OF SPONSOR.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COLLABREATE AND ITS AFFILIATES AND ANY OF THEIR OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, OR STATUTORY REGARDING THE PLATFORM, THE SERVICES, THE CAMPAIGNS, AND RELATED MATERIALS, INCLUDING ANY WARRANTY AND CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY AND NON-INTERFERENCE OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS OR EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION. COLLABREATE AND ITS AFFILIATES AND ANY OF THEIR OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS DO NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, USEFULNESS OR QUALITY OF THE PLATFORM, THE SERVICES, OR THE POSTINGS OF ANY MEMBERS, INCLUDING CONTENT POSTED ON OR LINKED FROM THE PLATFORM OR THE SERVICES. COLLABREATE AND ITS AFFILIATES AND ANY OF THEIR OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS DO NOT WARRANT THAT THE PLATFORM IS SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT OR DESTRUCTION OR THAT THE PLATFORM AND SERVICES WILL MEET SPONSOR’S REQUIREMENTS. SPONSOR ASSUMES ALL RISKS ASSOCIATED WITH USING OR RELYING ON THE PLATFORM AND SERVICES, INCLUDING ANY LISTINGS BY MEMBERS.
Limitation of Liabilities
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO SPONSOR, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO SPONSOR, AND SPONSOR MIGHT HAVE ADDITIONAL RIGHTS.
TO THE MAXIMUM EXTENT ALLOWABLE UNDER APPLICABLE LAW, THE ENTIRE CUMULATIVE LIABILITY OF COLLABREATE AND ITS AFFILIATES, AND ANY OF THEIR OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS, AND SPONSOR’S EXCLUSIVE REMEDY, FOR ALL MATTERS OR CLAIMS ARISING FROM OR RELATING TO THE PLATFORM AND THE SERVICES WILL BE LIMITED TO THE FEES PAID BY SPONSOR, IF APPLICABLE, FOR THE PLATFORM AND SERVICES IN THE PRECEDING SIX MONTHS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COLLABREATE AND ITS AFFILIATES AND ANY OF THEIR OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL PUNITIVE, CONSEQUENTIAL DAMAGES, DAMAGES ON ACCOUNT OF LOSS OF PROFITS, OR OTHER DAMAGES ARISING OUT OF OR RELATING TO A COMPLETED OR NON-COMPLETED CAMPAIGN OR OTHER TRANSACTION BETWEEN MEMBERS OR ANY MISREPRESENTATION BY A MEMBER, INCLUDING WITH RESPECT TO A CAMPAIGN OR THE SUBJECT OF ANY TRANSACTION WITH A MEMBER. THE FOREGOING LIMITATION OF LIABILITY WILL APPLY IRRESPECTIVE OF WHETHER THE ALLEGED LIABILITY IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF COLLABREATE OR ITS AFFILIATES OR ANY OF THEIR OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Indemnities
Collabreate Indemnity
Collabreate agrees to indemnify and hold harmless Sponsor, its affiliates, officers, employees, and agents (each, a “Sponsor Indemnitee”) from and against any and all losses, expenses, damages, claims, fines, penalties, costs and liabilities (including all legal and accounting fees), arising from or relating to any claim, action, demand, inquiry, audit, proceeding, or investigation of any nature, civil, criminal, administrative, regulatory, or other, whether at law, in equity or otherwise (collectively, an “Action”) by a third party (other than an affiliate of a Sponsor Indemnitee) that arise from or relate to any allegation that Collabreate’s Platform or Services infringe any third-party intellectual property right. The foregoing obligation does not apply to any Action or losses arising out of or relating to any: (i) incorporation of Collabreate’s Platform or Services into, or any combination, operation, or use of Collabreate’s Platform or Services with, any products or services not provided or authorized by Collabreate, unless such infringement would also have resulted solely from the use of Collabreate’s Platform or Services without their incorporation in, or combination, operation or use, with such other products or services, (ii) modification of Collabreate’s Platform or Services other than by Collabreate or with Collabreate’s express written approval, or (iii) unauthorized use of Collabreate’s Platform or Services.
Sponsor Indemnity
Sponsor agrees to indemnify and hold harmless Collabreate, its affiliates, officers, employees, and agents from and against any and all losses, expenses, damages, claims, fines, penalties, costs and liabilities (including all legal and accounting fees), arising from or relating to: (i) Sponsor’s use of the Platform and Services, including any obligations to pay in association with a Subscription, Campaign Brief, or other agreement, (ii) any representation or misrepresentation by Sponsor in any content that Sponsor (or anyone acting in Sponsor’s Account which Sponsor owns) submits, posts, transmits or makes available on the Platform or through the Services, including with respect to information in Sponsor’s Member profile or Campaign, (iii) Sponsor’s completion or failure to complete a Campaign with another Member, (iv) any liability arising from the tax treatment of payments or any portion of such payments, (v) Sponsor’s dispute of or failure to pay any amounts owing in association with a Subscription, Campaign Brief, or other agreement, (vi) Sponsor’s liability arising from violation of any law, including intellectual property laws, and (vii) any violation by Sponsor of these Terms of Service.
Sponsor agrees that, at Collabreate’s option, Sponsor will conduct the defense of any such claim or action; provided that, notwithstanding Collabreate’s election that Sponsor conduct the defense, (i) Collabreate may nevertheless participate in such defense or settlement negotiations and pay its own costs associated therewith, and (ii) Sponsor will not enter into any settlement or other compromise without the prior written approval of Collabreate (which approval will not be unreasonably withheld), unless such settlement or other compromise includes a full and unconditional release of the relevant parties from all liabilities and other obligations in respect of such claim or action.
Equitable or Implied Indemnification
No person or entity will be entitled to any form of equitable or implied indemnification at any time, except as provided by these Terms of Service.
Miscellaneous
Definitions and Capitalized Terms
All capitalized terms not defined herein will have the meanings set forth in the Campaign Brief, as applicable.
Governing Law
These Terms of Service are governed by the laws of Singapore applicable therein without regard to the principles of conflict of laws.
Notice
Notices to Sponsor may be made via email or regular mail, or in cases of changes to these Terms of Service or to the Services offered through the Platform, by posting notices or links to such notices, or by posting an updated version of these Terms of Service on the Platform itself.
Changes to Terms of Service
Collabreate reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Platform and Services (or any part thereof) with or without notice. Collabreate reserves the right to change these Terms of Service at any time and from time to time. Any new features that may be added to the Platform or Services from time to time will be subject to these Terms of Service, unless stated otherwise. Sponsor is responsible for regularly reviewing these Terms of Service, including, without limitation, by checking the date of “Last Update” at the top of this document. Collabreate may also, at Collabreate’s option, choose to notify Sponsor of such changes by e-mail or other means. If the modified Terms of Service are not acceptable to Sponsor, Sponsor’s only recourse is to stop using the Platform and Services. Sponsor’s continued access to and use of the Platform or Services will constitute the Effective Date to such updated Terms of Service.
Force Majeure
Neither party will have any liability for any failure or delay resulting from any event beyond the reasonable control of that party including, without limitation, fire, flood, storms, insurrection, war, terrorism, earthquake, power failure, civil unrest, explosion, embargo, or strike.
Conflict
In the event of a conflict between a Campaign Brief, as applicable, and the terms and conditions in these Terms of Service, the terms and conditions in the applicable Campaign Brief will govern.
Disputes
Any controversy, claim or dispute arising out of, relating to, or in respect of these Terms of Service, including their negotiation, validity, existence, breach, termination, construction or application, or the rights, duties or obligations of any party, or the rights, duties or obligations of any party derived from or associated with these Terms of Service (a “Dispute”), will be handled according to the provisions set out below.
Collabreate is available by email to address any concerns Sponsor may have regarding Sponsor’s use of the Platform. Most concerns may be quickly resolved in this manner. If Campaign Content is not posted within the terms of the Campaign or is deemed to not be consistent with Campaign Content agreed to by Sponsor, Sponsor can contact Collabreate via email at team@collabreate.co to submit a dispute. Collabreate reserves the right, in Collabreate’s sole discretion, to return any fees paid for the Campaign, less any applicable service fees and taxes, to Sponsor. Sponsor and Collabreate will use best efforts to settle any Dispute directly through consultation and good faith negotiations, which will be a precondition to either party initiating a lawsuit or arbitration.
If Sponsor and Collabreate do not reach an agreed upon solution within a period of 30 days from the time informal dispute resolution is pursued pursuant to the “Initial Dispute Resolution” section above then the Dispute will be referred to and determined by a single arbitrator in a final and binding arbitration administered under the rules of the Singapore International Arbitration Centre (“SIAC”). If Sponsor and Collabreate have not agreed upon the arbitrator within 14 days, Sponsor and Collabreate will ask the SIAC to appoint a single arbitrator. The arbitration will be conducted in Singapore, unless Sponsor and Collabreate agree otherwise. The costs and expenses of the arbitrator will be shared equally between Sponsor and Collabreate. Sponsor and Collabreate have no right of appeal from any award of the Arbitrator, whether characterized as final, interim, interlocutory or partial. All Disputes referred to arbitration (including the scope of these Terms of Service to arbitrate, the law relating to the enforcement of these Terms of Service to arbitrate, any relevant limitation periods, the law governing the procedure of the arbitration, the law relating to available remedies, set-off claims and conflict of laws rules) will be governed by the law of Singapore, and Sponsor and Collabreate hereby irrevocably consent to venue in Singapore, and to the jurisdiction of competent courts in Singapore for all litigation that may be brought, subject to the requirements for arbitration hereunder, with respect to the terms of, and the transactions and relationships contemplated by, these Terms of Service. Notwithstanding this provision, Sponsor or Collabreate may take such steps as are permitted or required to enforce an award made by an arbitrator. The existence of the arbitration and any element of the arbitration, including any award, will be confidential. The deemed undertaking rule will apply. No document or other evidence or information prepared for or produced by or on behalf of Sponsor or Collabreate will be disclosed to any non-party to the arbitration. Sponsor agrees that Sponsor will not contest venue, and Sponsor waives any rights that Sponsor may have to initiate, transfer, or change the venue of any litigation arising from or related to these Terms of Service.
Sponsor and Collabreate further agree that any lawsuit or arbitration will be conducted in their individual capacities only and not as a class action or other representative action, and Sponsor and Collabreate expressly waive the right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above will be deemed null and void in its entirety and Sponsor and Collabreate will be deemed to have not agreed to arbitrate disputes.
Notwithstanding Sponsor and Collabreate’s decision to resolve all disputes through arbitration, Sponsor or Collabreate may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
Subcontracting
Collabreate may engage third parties to provide the Platform and Services.
Relationship with Collabreate
No agency, fiduciary, partnership, joint venture, employee/employer, franchisor-franchisee relationship is intended or created by Sponsor’s use of Collabreate’s Platform or Services.
Entire Agreement
These Terms of Service represent the entire agreement between Sponsor and Collabreate and cannot be overridden by terms contained in any later received document, unless the additional terms are accepted in writing by both Sponsor and Collabreate.